At Bayswater Amcal Pharmacy, we are committed to protecting your privacy and ensuring the security
of your personal information. This privacy policy outlines how we collect, use, and safeguard your
information when you interact with our website and services.

Information We Collect
Personal Information: When you create an account or place an order, we may collect personal
information such as your name, address, email address, phone number, and payment details.

Medical Information: In order to provide you with the best possible service, we may collect
information about your medical history, current medications, and health conditions. This information is kept confidential and is only used to fulfil your orders and provide personalized recommendations.

Website Usage Data: We may collect non-personal information such as your IP address, browser
type, and operating system to improve our website and services and to analyse trends and user
behaviour.

How We Use Your Information
Order Fulfilment: We use your personal and medical information to process and fulfil your orders,
communicate with you about your purchases, and provide customer support.

Personalisation: We may use your information to personalise your shopping experience, including
recommending products that may be of interest to you based on your medical history and preferences.

Communication: We may use your contact information to send you order confirmations, shipping
updates, and promotional offers. You can opt out of marketing communications at any time.

Improvement of Services: We use website usage data to analyse trends, track user interactions,
and improve the functionality and user experience of our website and services.

Information Security
We take the security of your information seriously and employ industry-standard measures to protect it against unauthorized access, misuse, or alteration. This includes encryption of sensitive data and restricted access to personal information within our organization.

Third-Party Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your
consent, except as required by law or as necessary to fulfil your orders (e.g., sharing your address with
shipping carriers).

Data Retention
We will retain your personal information for as long as necessary to fulfil the purposes outlined in this privacy policy, unless law requires a longer retention period.

Updates to Privacy Policy
We reserve the right to update this privacy policy periodically to reflect changes in our practices or legal
requirements. We encourage you to review this policy regularly to stay informed about how we are
protecting your information.

Contact Us
If you have any questions or concerns about our privacy policy or the handling of your personal
information, please contact us at Bayswater.vic@amcal.net.au or phone 03 9729 2786.

By using our website and services, you consent to the collection and use of your information as
described in this privacy policy.