Frequently asked questions
Some things to know...
How do I place an order?
Placing an order only takes a few simple steps and requires a prescription and confirmation before we can prepare your medication for you.
Follow the step-by-step guide listed on our website and if you have any further questions, please feel free to give our friendly team a call on 03 9729 2786 or email us on bayswater.vic@amcal.net.au
What are your contact details?
Phone: 03 9729 2786
Email: bayswater.vic@amcal.net.au
Phone: 03 9729 2786
Fax: 03 9720 9083
Postal: 2/2 High St, Bayswater Vic 3153
Can you keep my repeats on file & how many repeats do I have left?
Yes, we are happy to keep repeats on file for your next re-order.
If you are unsure of how many repeats you have left on your prescription, you'll find it to the right of your medication label (Rpts: 1). If you are still unsure you can always give one of our friendly staff members a call and we will be able to assist you.
What is the turn around time for confirmation of order?
We endeavour to respond to all enquiries within 24 hours of receiving a prescription. This may change depending on if any further information is required from your or your doctor regarding your medication.