• Place your order

    A legal and valid prescription from your treating GP or specialist is required before you can order

    Add medication as prescribed by your doctor to the cart & upload a copy of your e-script (preferred). A screenshot of the QR code is great.

    If you a have paper prescription, please scan both sides and upload a copy. The original script must be mailed to the pharmacy within 7 days.


    If it's your first time here and you require assistance in the administration of your medication, please add a new patient consult to your basket before checking out

  • Pharmacist review

    Our friendly pharmacy team will review your order and prepare your medication*


    If you're a new patient, we'll be in touch with you to establish whether this is a new or existing medication

    To ensure the validity of the order, the billing details (at checkout) must match the details on the prescription

    If there is a product query or further information is required before checkout, please don't hesitate to contact us

    *order limits apply

  • Delivery

    All orders are appropriately handled according to Department of Health (DoH) guidelines.

    Some orders may be delivered via a commercial refrigerated courier to ensure medications are delivered and stored according to DoH regulations.

    Delivery options:

    1. Refrigerated delivery Australia Wide* through Mediport

    2. In store Pick Up (Terry White Chemmart Bayswater)

    You can expect delivery within 2-3 business days from receiving your confirmation email.

    To ensure secure delivery, all parcels must be signed upon receipt.

    Please refer to our Shipping Policy for more information.

    *Some exclusions apply